Posted: January 8, 2015 | Categories: Sales, Self-Improvement, Time management

As we start this new year, it is a good time to identify the most important area we need to improve and get busy working on it.  As the old expression goes, “If nothing changes…nothing changes”

Allow me to suggest an area for improvement that will serve you well.  MORE SPEED.Read More…

Posted: December 29, 2014 | Categories: Leadership, Management, Team Building

I am going to pretend I have ESP, and I will describe exactly what it is like to work for your company or the company you work for:  As each day begins, every individual on the team comes in positive, smiling, and excited to get to work.  They have their day planned and they know exactly what they should be doing.  They are always working on the most important task, and are not distracted by the internet, sports news, or gossip.  Not only does their company meet their goals, they CRUSH them!  When obstacles occur, you and your team quickly overcome them.  There is no finger-pointing or blame.  When you and your team are finished with your work, you are proud of what you have accomplished.  Most important, when each member of your team comes home after work, they feel good about what they have accomplished and their loved ones know how much they love their job.

For some of you, this sketch may accurately describe the experience people have working for your company.  For others…maybe not quite.  I have the privilege of working with companies that operate just as this model describes.  The good news is we can all be that special company.  Here is what all great companies do:Read More…

Posted: December 23, 2014 | Categories: Management, Team Building

In my coaching, I spend my of my time working with companies to build top-performing teams.  As you can imagine, December is often a fun month for me as I observe teams celebrating their successes and enjoying their bonuses.  Then comes the flipside – those people who are let go due to their behavior or performance.Read More…

Posted: December 11, 2014 | Categories: Leadership, Self-Improvement

“An insincere grin?  No. That doesn’t fool anybody.  We know it is mechanical and we resent it.  I am talking about a real smile, a heartwarming smile, a smile that comes from within” – Dale Carnegie

A few days ago I attended a seminar hosted by a trade association.  For most events that I attend I know some people.  For this particular event I was a stranger in the crowd.  That changed quickly. Read More…

Posted: December 2, 2014 | Categories: Leadership, Team Building

Last week while I was taking an evening walk, I heard a noise that sounded like a “thump”.  Someone was backing out of their garage and did not see the other car directly behind them.  The driver was a young lady – I’d say about 17.  She immediately became hysterical and went into a panic.  Soon, her father bolted out the house. Read More…