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Respected leaders communicate with courage
With a leader, we know where we stand. Good leaders are great communicators. Have you ever worked for someone where you weren’t quite sure where you stood? You know…the kind that is almost too nice? We gain esteem as a leader when we have the courage and the emotional intelligence to give consistent feedback. Our people want to know the truth. It may not always be what they want to hear. It is what they need to hear.
The Secret that Top Performers Know
In his book, “Five Secrets I Learned from Millionaires”, author Paul Evans talks about “Winning in the margins.” It is based on the concept that profitable activity works best when done with consistency, and the most incremental difference can add up to big success.
Are you ready to get serious?
From 1980-1982, Tom Hanks and Peter Scolari starred in the TV series, “Bosom Buddies”. In a recent interview, Peter Scolari talked about his experience of working with Tom Hanks. He said that, although he liked Tom, it was frustrating to work with him because he was lazy and didn’t take his work seriously.
Our reputation: The gold standard
Think of iPhone or Disney…What is their greatest asset? I think it is their reputation. When we hear those names (brands) a whole unique set of thoughts (perception) comes to mind. People buy an I-Phone because they want one. Ask they how they like it, and you will hear them say, “I love it.” They don’t wait until it goes on sale (it usually doesn’t).
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How to triumph over the biggest management headache
Owning and running a business is challenging, and the biggest challenge I encounter today is hiring the right people. If we hire the ideal person that is best suited for the position, and they deliver consistent, outstanding performance, we have taken a big step forward in growing our company and our profits. But if we hire a non-performer, we have made a costly error.