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Category: Leadership

How to keep on your toes – not your heels
When we ask a question, we are in control. Have you ever been in a conversation where you sensed the other person was distracted, not listening, or only thinking of how they were going to respond? Would you like to know a sure way to re-engage people when you have lost their attention? Here it is: Read More…
Courage creates confidence
“Courage is the first of the human qualities because it is a quality which guarantees all the others” -Winston Churchill
We often hear about the importance of building trust to have a strong team. A high trust level comes about primarily through the character and competence of each team member. One of my favorite components of trust is courage and conviction. As much as we all respect it, the path of courage and conviction can be lonely.Read More…
Good leaders own their own mistakes
Recently I hired a contractor to do some minor plumbing repairs to my house. He was scheduled to arrive yesterday at 8am, and he did not show. Later in that day, I called his cell phone number and left him a message.
The next day, bright and early, I received a call from Bill. Read More…
Beware of the “Body tripper”
Before I began my own coaching business, I was employed as a training consultant for a worldwide training franchise. I loved my work, and enjoyed working with great people. We were a team.
As our company continued to grow, it was necessary to draw from some talent outside of our company. I recommended someone for a key position, and she was hired. From the day she was hired, I had a feeling something was wrong. There was. We hired a “body tripper”. That is tough for me to say. I don’t like name calling. I share this story with you so that you can be wiser than I was.Read More…
Great companies have a healthy discontent
“If it ain’t broke, don’t fix it” used to be a common expression. We don’t hear this one as much as we used to, do we? With the speed of change today, waiting until something doesn’t work any more can mean lost opportunity, and even obsolescence.Read More…