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Category: Sales
Successful sales professionals are good quarterbacks
If you are a sales professional it s quite likely that you have experienced a big deal fall through in the 11th hour. This kind of experience can take the wind out of us. How do we reduce the probability of a big sale crumbling at the last minute? We need to be a good quarterback!
Protect your reputation by owning it
In business, our reputation is the most valuable possession we have. With social media and smarter consumers, building and reserving our reputation must be tantamount.
This week I attended an annual meeting sponsored by an organization I belong to. I was looking forward to both the meeting and the banquet facility. I had been there twice, and in both instances the food and service was excellent. This time, things were different.
Top sales professionals sell value
As we enter the holiday season, shoppers can’t wait to get the jump on the special sales. With online purchases rising, we are gradually realizing that everything in our world is becoming a commodity. Even buying cars has become a science. Many shoppers walk into a showroom knowing exactly how much they are going to pay. They have done their homework, and price is the dominant factor.
Excellence means setting and exceeding high expectations
With online shopping steadily on the rise, retail chains nationwide are struggling. As many face this issue, it is common that they turn to improving customer service. I once heard someone say, “Success comes in what we do after we have done what we have been paid to do.” In other words, go the extra mile. Setting the bar high is one challenge. Keeping the bar high can be an even bigger challenge.Read More…
Smart sales professionals know how to avoid an acute angle
Anyone in Law enforcement will tell you that the most dangerous situation they can encounter is interfering in a domestic squabble. They approach such situations with extreme caution.
In sales, we can run in to the same type of situation. While it may not be life-threatening like a domestic quarrel, how we handle ourselves could easily make the difference between weathering the storm rather than losing an account. Read More…