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The four ways we are judged
In business, our reputation is one of the most valuable assets we have. If our goal is to have a fine reputation, we can look at the four key areas we are judged, and see how we stack up. Here are the four areas:Read More…
Respect: It is what we all want
Occasionally I hear someone say, “Everyone wants to be liked”. I have found that is not always true. What I have found is that being respected is a universal goal. Even the most cruel and heartless dictator wants respect. What I have also observed is that gaining respect usually involves significant courage. We can’t always “go with the flow”.Read More…
Are you getting the most from your trade show booth?
In coaching sales teams, the subject of participating in trade shows often comes up. Some companies count on trade shows to generate a substantial portion of their revenue. Others say trade shows are a waste of time. Clearly, there are many factors that contribute to a profitable trade show booth. Today I heard a story that illustrates one of the most winning combinations: Asking good questions and listening to the responses.Read More…
Framing discussion can prevent being interrupted
Good communication is important. One of the biggest frustrations I hear when coaching teams pertains to interruptions. We all know the feeling. We are trying to express something, we have a train of thought going, and zap! We get interrupted. When this happens, we begin to wonder if the other person is truly trying to listen and understand what we are saying. Is there an antidote to this situation? There might be. Consider framing your discussion. Here is how it works:Read More…
Authenticity builds solid team loyalty
“There are two reasons people do things…the real one, and the one that sounds good” – John P. Morgan
The World Economic Forum conducts a survey each year regarding the trust people have in different businesses and organizations. The survey participants include national governments, global companies, and large local companies. The category of organizations that consistently ranks in the highest trust category is “Non-Governmental Organizations” Would you like to know the category that has the worst perception? Yes, you guessed it…Politicians.Read More…