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Great companies have a healthy discontent
“If it ain’t broke, don’t fix it” used to be a common expression. We don’t hear this one as much as we used to, do we? With the speed of change today, waiting until something doesn’t work any more can mean lost opportunity, and even obsolescence.Read More…
Great leaders listen first…speak last
“Rainy day people don’t talk they just listen ’til they’ve heard it all” – Gordon Lightfoot
Back in the late 90’s, I was a coach and facilitator for a worldwide training organization. My job involved networking and interacting with local Chambers.
One afternoon, I received a call from my boss. I was in trouble. Read More…

Secession planning: Are you prepared to let go?
If you own a small to medium-size business and are looking to retire in a few years, you could soon be facing a big problem: When you leave, the value of your company will be greatly diminished because you have not trained your people to do what you do. You say you already have? Good for you. You can read this sitting in the bleachers. For the rest of you, it is time to get on the field of play and do some problem solving. Read More…
Self-direction: All great teams have it
A few months ago, I was working with a client as he was putting together a new team. His name was Clay, and he had a goal of building a self-directed team that could be counted on to get the job done even when he was on vacation. He mentioned that he wanted to be able to go on vacation with his family and come back to order and harmony rather than chaos. Brilliantly, he shared this vision with his team. The next step was to build a team strong enough to meet this challenge. With this vision in mind, he began to build the team.Read More…
Conflict management starts with ownership
Have you even seen a situation when someone you work with was verbally attacked by their boss for a mistake they did not make? What happens when the attacker realizes he or she made a false assumption and he or she is wrong? Usually it is one of these 4 things:Read More…