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Top performance is guided by clarity
As an executive coach, much of my time is spent working with companies to build a top-performing championship teams. There are many elements to a #1 team, and the one I would like to talk about today is absolute clarity of roles and expectations. First things first. Before implementing this step, it is assumed you and your team have a clear vision, you are excited about it, and you have the “right people on the bus”. Without this, there is no getting off the launching pad.
The power of Single Daily Action
Nearly 50% of all college grad students seeking a PHD fail to achieve their goal. What stops them short? They don’t complete their dissertation. Just the thought of something so big can be overwhelming. So what happens? They avoid, escape, and procrastinate working on the project. After all, they have a year. What is the rush? The time passes, the days dwindle, crunch time comes, and they give up.Read More…
Something vital to the advancement of your career
This afternoon I was talking to a friend about the advancement of her career. She is entering a new profession, and has the qualities and attitude to be a great success. As we were talking, she asked if there was any advice I would give as she looked to plunge forth to her new horizon. I immediately replied, “Make sure the person you report directly to is your advocate and cheerleader.” That makes sense, doesn’t it? Unfortunately, it is not always so.
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Good communication means less resentment
“What we have here is a failure to communicate”
– Cool Hand Luke
According to Webster’s dictionary, negotiation is defined as “a discussion with an intent to reach an agreement”. Notice that is doesn’t say, “a shouting match” or “temper tantrum festival”. The reality is, that most effective negotiators are clear, consistent, calm communicators who possess the “Four F’s”. That means they are firm, friendly, frank, and fair.
A “must do” for good relationship management
I received a call at 3:00am the day before Mother’s Day: It was my sister, and she informed me that Mom had passed away peacefully just a few minutes before. The news was not unexpected. She was 90, and suffering from lymphoma.
The next day I was approached by a fellow usher at our church service. Her name was Eileen, and she wanted to express her sympathy for my Mom’s passing. I said thank you, and considered that to be the end of the conversation. It wasn’t. With intense interest and her eyes sparkling, she asked me, “What was she like?”