Posted: May 6, 2014 | Categories: Leadership, Team Building

I think locomotives are fascinating: Here are one or two engines pulling a string of heavy cars seemingly a mile long. (I’ve never measured it). I enjoy watching a train begin to move.  It is a great example of overcoming inertia.

In leadership and building teams, it is also important to overcome inertia and build momentum. The leaders that succeed in this area are good at putting “wins on the board” quickly.

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Posted: May 3, 2014 | Categories: Sales, Self-Improvement

If you were reading my last blog post (4/22) on relationship management, you may be saying to yourself, “That’s nice to get to know people well find out all about them, but I don’t have time.  I am in retail, and the more transactions I have, the better it is for my job” OK.  Makes sense.  How can we compensate for this?Read More…

Posted: April 22, 2014 | Categories: Sales

A top performing sales professional knows how to lead and manage the sales process plus manage their time well.  They also manage what is most important – the relationship.

Several years ago a research company interviewed a large sampling of happy clients.  These customers had been with their vendor for many years.  They were asked the question:  “What are the most important reasons for your loyalty?  Here are the top three responses received:Read More…

Posted: April 15, 2014 | Categories: Self-Improvement, Time management

What do messy desks, smoking, and being overweight have in common?  They are conditions that occur based on habits and behavior.  While most would argue that a messy desk, smoking, and being overweight are not desirable, why do so many of us struggle when trying to reverse these conditions?  Habits are powerful and to overcome a bad habit and replace it with a good one may be simple,  but it isn’t always easy.  How do we make it easier?
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Posted: April 1, 2014 | Categories: Leadership, Team Building

“An insincere grin?  No. That doesn’t fool anybody.  We know it is mechanical and we resent it.  I am talking about a real smile, a heartwarming smile, a smile that comes from within, the kind of smile that will bring a good price in the marketplace”                                                                                                                                  -Dale Carnegie

You may have heard the saying, “The expression we wear on our face is more important than the clothes we have on our back”.  In my professional coaching, I have learned that this is far more than just a saying:  It is a vital part of team performance.Read More…