Posted: August 4, 2011 | Categories: Self-Improvement

In the mid-50’s, Robert Johnson was looking for financing for what would become Ebony Magazine. As he went from bank to bank asking for a loan, he ran into one dead end after another. Then came the moment of truth: A bank loan officer told him that they did not loan money to people of his color. Rather than bristle or get defensive, he simply asked, “Who do you know that would be receptive?”. The fellow liked his approach, and even though he didn’t give him a loan, he recommended someone Mr. Johnson could talk to.  Mr Johnson followed through, got the loan, and the rest is history.
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Posted: August 3, 2011 | Categories: Networking, Sales

With social media, internet marketing through websites, pay-at-the-pump, ATM machines, and voice mail technology, we can begin to think that the personal touch is not as important as it once was. That thinking can be costly. If we want to increase our client base and profitability, there is not shortcut: We have to deliver our product or service with excellence.
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Posted: July 29, 2011 | Categories: Team Building

There is an old saying, “When two partners always agree…one of them isn’t necessary”.  With all that has happened in the economy the past few years, entrepreneurism is on the rise.  In many instances, the partner is a spouse.
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Posted: July 28, 2011 | Categories: Sales

A frequent comment I hear from my clients this time of year is, “summer is a tough time to sell”.  We could debate that question.  We all know how important attitude is in selling, and if we are willing to write off 25% of the year as a bad time, it might be time for an attitude check.
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Posted: July 27, 2011 | Categories: Self-Improvement

Change is constant.  We keep hearing that.  Lately, my coaching conversations have been dominated by that subject.  Ken Blanchard wrote the book, “Who moved my cheese?”.  Today, it seems our “cheese” is getting swept away by a cyclone.
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