Posted: August 24, 2016 | Categories: Leadership

In my coaching, I help companies build winning teams.  These folks want to be the best and stay the best.

I want to share with you what I believe to be the most corrosive and toxic thing a team member can do.  Doing this destroys trust, and immediately creates a defensive wall among team members.  What is it? It’s intent.  Let me explain:Read More…

Posted: August 17, 2016 | Categories: Leadership

In business, our reputation is one of the most valuable assets we have.  If our goal is to have a fine reputation, we can look at the four key areas we are judged, and see how we stack up.  Here are the four areas:Read More…

Posted: June 17, 2016 | Categories: Leadership, Management

Good communication is important.  One of the biggest frustrations I hear when coaching teams pertains to interruptions.  We all know the feeling.  We are trying to express something, we have a train of thought going, and zap!  We get interrupted.  When this happens, we begin to wonder if the other person is truly trying to listen and understand what we are saying.  Is there an antidote to this situation?  There might be.  Consider framing your discussion.  Here is how it works:Read More…

Posted: June 1, 2016 | Categories: Leadership, Team Building

“There are two reasons people do things…the real one, and the one that sounds good” – John P. Morgan

The World Economic Forum conducts a survey each year regarding the trust people have in different businesses and organizations.  The survey participants include national governments, global companies, and large local companies.  The category of organizations that consistently ranks in the highest trust category is “Non-Governmental Organizations” Would you like to know the category that has the worst perception?  Yes, you guessed it…Politicians.Read More…

Posted: May 23, 2016 | Categories: Leadership, Presentation skills

When we ask a question, we are in control.  Have you ever been in a conversation where you sensed the other person was distracted, not listening, or only thinking of how they were going to respond?  Would you like to know a sure way to re-engage people when you have lost their attention?  Here it is: Read More…