Categories
Archives
Search
Nine steps to profit from problems and mistakes
Here is an all-too-familiar scenario: Something got goofed up. It is time to huddle and solve the problem. So we sit down together and the boss says, “What’s the deal?”
The next thing that happens…finger-pointing and blame. No one wants to take the rap for the costly error. (If is wasn’t costly, we wouldn’t be talking about it)
After the blame comes the next phase: “OK, here is what I think we should do. ” “No, let’s not do that…I think we should do this.” The discussion intensifies, and the team finally ends up with the action to be taken. If this is how your team solves problems, you may be missing an ideal opportunity to make your company stronger. In order to capitalize on problems, we need to level the playing field and get everyone engaged in the process. Here is a 9-step method that has stood the test of time:
Read More…
Being a sales professional means getting in step and staying in step
If you are a good dancer, you know how important it is to be in step. Effective selling is like a dance, and we must be careful to be side-by-side with our prospects. This sounds simple. It is not always easy. Here is an example I encountered in my coaching just this past month:
Read More…
Do this…and you will kill the sale
“I know just what you want”, he said. No, he didn’t.
Read More…
Planning for a Sizzling 2012 (Step 3)
Now that we know our strengths and have determined how much money we want to make in 2012 (our goal), we can map out our strategy.Read More…
Success with life Balance: It can be done!
“So be sure when you step, step with care and great tact, and remember that life’s a great balancing act”
– Dr. Seuss: “Oh the Places You Will Go”
“I am just not excited to go to work”.
That is what one of my clients said last week. You may be thinking this person doesn’t like his boss. Nope. He is the boss. How about working too hard? He is actually working fewer hours per week that he has in years. And profit? His company is just finishing up on one of his most profitable years ever. So what is the problem?
Read More…